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ServiceNow CIO argues against use of CRM as a tool to support customer needs
Latest B2B News

ServiceNow CIO argues against use of CRM as a tool to support customer needs

Shane Schick -
0
3 Reasons CPOs should include their PR team at the product inception stage
Publicity and PR

3 Reasons CPOs should include their PR team at the product inception stage

Melanie Rembrandt -
0
Inside The Mind Of. . . Eric Gilboord
Leadership

Inside The Mind Of. . . Eric Gilboord

Dave Gordon -
0
TeamSupport brings an emotional layer to customer service engagement with AI-based sentiment analysis
CX

TeamSupport brings an emotional layer to customer service engagement with AI-based sentiment analysis

Shane Schick -
0
The new Rackspace CMO is ready to elevate the brand’s ‘fanatical support’ messaging
B2B Marketing

The new Rackspace CMO is ready to elevate the brand’s ‘fanatical support’ messaging

Shane Schick -
0
Editor’s Note: It’s time for B2B brands to focus on love, not just loyalty
Leadership

Editor’s Note: It’s time for B2B brands to focus on love, not just loyalty

Shane Schick -
0
Conversocial CEO predicts customer service shift from phones to private messaging applications
Social media

Conversocial CEO predicts customer service shift from phones to private messaging applications

Shane Schick -
0
4 Tech trends that could improve customer service in 2018
CX

4 Tech trends that could improve customer service in 2018

Robert C. Johnson -
0
CloudCraze research forecasts growing shift towards e-commerce in B2B sales
eCommerce

CloudCraze research forecasts growing shift towards e-commerce in B2B sales

Shane Schick -
0
5 eCommerce Lessons Learned From 2 Failed Startups
Latest B2B News

5 eCommerce Lessons Learned From 2 Failed Startups

Mohammed Ali -
0
CMO Council Exec Says Survey Shows ‘Arrogance’ of B2B Marketers Must End
B2B Marketing

CMO Council Exec Says Survey Shows ‘Arrogance’ of B2B Marketers Must End

Shane Schick -
0
How to Execute Effective and Robust Social Media Campaigns
Latest B2B News

How to Execute Effective and Robust Social Media Campaigns

Anthony Carranza -
0
How Startups Can Dramatically Accelerate Sales
Startups

How Startups Can Dramatically Accelerate Sales

Aron Solomon -
0
The Automation of Customer Relations Through AI
Latest B2B News

The Automation of Customer Relations Through AI

Philippe Duhamel -
0
How to Turn Your Harshest Critics Into Your Ambassadors
Latest B2B News

How to Turn Your Harshest Critics Into Your Ambassadors

B2BNN Newsdesk -
0
9 Myths About Knowledge Base That Keep Businesses From Growing
Latest B2B News

9 Myths About Knowledge Base That Keep Businesses From Growing

Robin Singh -
0
B2B Solution of the Week: How your company can use omnichannel marketing to improve customer experiences
B2B Technology

B2B Solution of the Week: How your company can use omnichannel marketing to improve customer experiences

Derek Handova -
0
What you need to know about Twitter’s customer service handbook
B2B Marketing

What you need to know about Twitter’s customer service handbook

Julia Borgini -
0
14 ways to get more out of your B2B customer surveys
B2B Marketing

14 ways to get more out of your B2B customer surveys

Julia Borgini -
0
Why your business needs a customer advisory board
Latest B2B News

Why your business needs a customer advisory board

B2BNN Newsdesk -
0
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