How Outsourcing IT Support to an MSP Will Benefit Your Business

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Businesses across the world have a lot on their plate. From managing customer relations to establishing an attractive company culture, there’s no limit to the requirements most executives and managers are tasked with dealing with. As a result, keeping track of their IT support can seem like an unattainable goal.

As technology develops and improves, so too have maintenance needs. Fortunately, the rise of companies choosing to outsource their IT makes it possible for businesses to keep an eye on their IT infrastructure while focusing on the business operations that really matter.

Managed service providers are now the much-needed solution to the sometimes-overwhelming reality of IT services, and there’s more than enough evidence to prove how an MSP could significantly improve your business in the long run. To keep you ahead of the curve, we’ve compiled some of the major benefits you can expect when turning to outsourced IT support.

1.A Team of IT Experts

A managed service provider is only as effective as their IT experts who work for them, which is why most refuse to hire employees who don’t represent the latest and greatest in certifications and experience. From the second your contract with an MSP starts, you’ll have a team of IT specialists on your side with the know-how required to handle any issue that arises within your infrastructure.

Additionally, outsourcing providers tend to have a larger number of employees in general. Compared to traditionally small in-house IT departments, which might be limited to a handful of employees depending on your resources, an MSP has a wide array of workers at their disposal. This means you won’t have to worry about sick employees leaving your IT infrastructure vulnerable!


By far, one of the largest draws of managed service providers is their cost-effectiveness. Since your business won’t be responsible for paying salaries, holiday hours and sick time, you’ll only have to worry about paying the initial cost for their IT services. This can easily result in thousands of dollars saved over time compared to an in-house IT team.

Furthermore, most MSPs offer multiple pricing packages to allow for scalability, meaning you rarely have to worry about having to switch IT support providers due to changing needs. Thanks to their extensive industry connections, you can also expect to receive discounts on hardware or software licenses — along with an expert at your side to show you the ropes.

Finally, by utilising state-of-the-art digital tools like cloud hosting and automation, your business won’t be responsible for the burden of costly hardware procurement and maintenance fees. Most IT support companies take care of this themselves by aiming to transfer more tasks online, further reducing costs and boosting overall efficiency.

3. Unmatched Technical Capabilities

Most London businesses just can’t acquire the latest technology for themselves, whether due to limited resources or capacity stretched too thin. Fortunately, outsourced IT firms are in the business of technology, and they tend to keep their resources as modern as possible.

This isn’t just a good thing for small businesses, as large enterprises can still benefit from the combined knowledge of an MSP’s extensive knowledge and experience. MSPs work with many different companies, which exposes them to various unique IT issues that an in-house IT team may never witness. So, thanks to their wide-ranging skillset, there’s little that an MSP hasn’t dealt with before — making for faster response times and more intelligent problem-solving in the long run.

4. Improved Focus on Business Objectives

On paper, a managed service provider only oversees a small part of your business. However, their influence proves to be far more expansive than that particular area — especially when it comes to help with your IT.

With more internal resources becoming available thanks to an MSP’s help, your business will have increased opportunities to focus on its primary business goals and strategies. As a bonus, you can communicate with your MSP to direct your IT efforts towards supporting those objectives: whether through new business technology, applications or the like.

5. Industry Consulting

It’s hard to find a London business that doesn’t heavily rely on technology, but that doesn’t mean every firm is technically experienced. While the local bookstore may have an online site, its executives might not be the most qualified for making significant decisions for its IT.

Suppose your business finds itself struggling to develop its IT infrastructure. In that case, an MSP can provide expert advice and comprehensive plans to help you determine a long-term roadmap for your business’s IT. Most modern providers now offer IT consulting for this very reason, so you won’t have to search very far to find the right fit.

6. Enhanced Security and Compliance

Technology’s prevalence means excellent resources for businesses to turn to, but it also means they must comply with an ever-changing array of regulations. MSPs understand the ins-and-outs of these rules and can ensure your business doesn’t have to worry about accidentally defying the law.

Finally, and most importantly, comes the added protection and prevention from rampant cybercrime. As more and more businesses go online, so too have cybercriminals who aim to wreak havoc through ransomware, malware, hacking and more. Thanks to the sheer amount of technical resources at an MSPs disposal, your IT partner can keep you secure from online threats far better than most traditional in-house departments.

While the six benefits listed above are some of the most significant, the list is by no means exhaustive. There is truly no end to the benefits a managed service provider can provide, especially when your business’s unique needs come into consideration!

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