How to Minimise Business Disruption When Changing Your Organization

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Changing the way your organization operates is a significant step for every manager. If done right, it can bring you fantastic outcomes, making your business more competitive and innovative. However, if something goes wrong, the results might be disastrous.


Of course, it all depends on the change, its size, and its complicity. Nevertheless, even the smallest amends must be preceded by thorough planning. Many organizations think they can switch quickly and painlessly. After all, all you need to do is stop doing one thing and start doing another.


Unfortunately, it’s much more complicated than that. Changing your strategy isn’t an easy task, and the more disruptions it causes, the lower are your chances to succeed.


If you’re planning a change in your company’s operations, strategy, and overall structure, there are some things you should implement. To learn more about them, keep reading, as we’ll discuss them in the guide below.


Update Your Business Continuity Plan


Assuming that you’re a smart manager who understands the importance of an efficient business continuity plan (BCP), we’re not going to discuss what it should contain. However, it’s crucial to remember to update it once you decide to change the way your company operates.


To make it work efficiently, the first thing you need to do is pick a reliable continuity software provider (if you don’t have one already). It will help make your transition much quicker, allowing you to focus on other aspects of your company’s operations.


When choosing your software, it’s best to pick renowned companies like Continuity2 instead of going for cheaper and less reliable options. Continuity2 offers ISO 22301 compatible software, ensuring you get the best product possible.


With the right software, you can be sure your BCP is efficient and will prevent any significant disruption from occurring.


Do Your Research


It might sound obvious, but you’d be surprised how many managers believe they can change their company without proper preparation. Checking your competition, market, and customers’ preferences are vital if you want to increase your chances of succeeding.


Aside from traditional market research, a good idea is to determine the risk of your changes. Let’s say that your risk analysis shows that you’ll have to face significant disruptions that you can’t avoid. That might indicate that the changes you want to implement aren’t worth it.


But if you believe otherwise, they’ll show you what kind of safety precautions you need to take before the change to minimize the impact of each disruption. In a nutshell, doing your research will give you the information you need to ensure the whole process goes according to plan.


Consider Your Finance


You can create a fantastic and efficient strategy for developing your organization, but it won’t work without proper investment. If you don’t have enough money to conduct the change, you risk not any disruption, but you also increase the risk of failure.


Also, don’t forget that the transition process comes with other costs. You have to provide your employees with the necessary training and pay up your liabilities. You may also need to invest in marketing campaigns.


Not to mention hiring new people and paying severance payments. All of that requires money, and you must consider it before changing your organization to avoid any potential disruptions.


Think About Your Customers


There are many reasons why you should change the way your business operates. And if your goal is to increase your number of clients, you have to look at your potential improvements from a customer perspective.


Find out what you can do better as an organization from your existing customers. What’s more, determine how many new ones you need to get your operations going without any disruptions.


Doing that will help you estimate marketing costs you’ll have to pay to find new clients faster.


Keep Your Communication Efficient


And last but not least, to ensure your transition process goes smoothly, the whole business has to work as a team. Everyone from executives to ordinary employees will be involved in the conversion, and they won’t be able to implement your ideas without proper communication channels.


First of all, make sure your goal is clear and your employees understand it. Secondly, create channels on which management can communicate with each other and their subordinates to supervise the transition process.


If you fail to understand the importance of efficient communication, there’s no way you’ll be able to avoid disruption. Not to mention minimizing its negative impact on your business.


Final Note


There are many things to consider when deciding on adjusting your current strategy and organization. To ensure there aren’t any disruptions, managers have to plan everything thoroughly and act with caution.


Unfortunately, because of the pandemic, many organizations were caught unprepared. The amendments had to be implemented in a matter of weeks, sometimes even days, and many executives failed to stand up to that challenging task.


But while in many cases avoiding disruption is impossible, by including the solutions given in the article, you’ll be able to minimize their impact at least.


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Mike Miller

Mike Miller is a partner in B2BNN.