Top 5 AR (Accounts Receivable) Platforms That Provide the Best Customer Experience
Having to deal with unpaid invoices by hand is quite troublesome and tiring. It becomes even more challenging in the midst of a global pandemic, which has made people more likely to hold on to their money for as long as possible. Luckily, you can quickly solve that problem with Account Receivable software!
However, you can’t just choose an AR platform at random – it has to be a well-informed choice, which will result in the ability to provide your customers with the best possible experience. To achieve that, you have to consider your options very carefully.
There are quite a few things that you should be looking for while making your decision. First of all, the invoices that your customers receive should be easy to understand and sent in the format of their choice. Secondly, the clients ought to be offered a variety of different options when it comes to payment methods. Lastly, the software you end up choosing needs to have an option for making short or recurring payments and paying multiple invoices at once.
To make it easier for you, we came up with a list of the best AR platforms out there that you might want to consider. Take a look!
VersaPay can provide you with customer-centric AR software tailored to your needs! The interface they offer is both understandable and intuitive, and their documents, invoices, and statements get delivered in whatever format is preferred. As a result, your customers are easily made aware of exactly how much money they owe you and what they are paying for.
On top of that, VersaPay allows your clients to pay the way they want to, no matter if they prefer the old-fashioned, paper-based payment methods or the digital ones. You even get access to a virtual terminal that will allow you to take payments over the phone!
Upflow allows for setting up systematic collection schedules, which will ensure that you never forget to inquire about an unpaid invoice. Additionally, if your clients fall behind with their payment schedule, they will be notified via a personalized reminder.
Moreover, your customers will gain access to a simplified and customized payment experience. Thanks to that, you will be able to get paid on time and without any issues, no matter whether you are dealing with a larger company or a small startup.
FreshBooks provides you with a simple invoice generator, which can make your invoices look very professional in a matter of seconds! Additionally, you can easily add your expenses and tracked time to your invoices. As a result, you will impress your clients with its minimalistic visual design and transparency.
Furthermore, this particular AR platform makes offering discounts to your clients extremely easy. Because of that, you can be as flexible as you want when it comes to billing and earn your clients’ admiration.
Thanks to Zoho Books, managing receivables and invoicing will become practically effortless! Unlike many other AR platforms, it enables your business to grow globally by allowing you to charge your customers in their currency. They can choose from multiple payment options as well!
On top of that, you can manage your clients’ refunds and returns with ease, as well as collect and handle advance payments! It will certainly help with making your clients more satisfied.
If you decide to go for Xero, you will be able to positively surprise your clients! This AR platform comes with a streamlined payment process, beautifully customized templates, and automated reminders. Taking care of your customers’ invoices has never been easier!
In addition to that, you can meet your clients’ data security expectations by providing them with online invoices protected from unauthorized changes. As a result, you will be able to provide them with a high-quality, secure experience.
All in all, choosing the right AR platform is quite a challenging task, especially if you want to provide your clients with the best customer experience possible. You need to carefully consider all of your options and compare them against one another to choose the one that will be the most beneficial to both you and your clients. Only then will you be able to make a well-informed choice that’s right for your business.
It might seem very time consuming, but remember that the final result will be more financial profits and satisfied customers! Once you show them that you put a lot of thought and care into even the most mundane processes, such as invoicing, they will be more likely to use your services again in the future.
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