Outsourcing IT Services: 6 Good Reasons Why Businesses Do It

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Businesses of all shapes and sizes are choosing to outsource IT services. Outsourced services have many benefits, one of the biggest is that you get professional, specialized services from people who are specifically trained to do that one thing well. By teaming up with a skilled external provider, businesses can make the most of IT expertise without investing in an in-house team of experts and are able to reduce their overall IT costs. They are also able to take advantage of top engineering skills and can focus on bringing their products and/or services to the market faster.

Here are 6 good reasons why businesses outsource their IT department and why you should consider it for your business today.


1. It can save you and your customers’ money

You might think that building an in-house IT department is cheaper and less time-consuming than outsourcing, but this is not the case. Taking into account the cost (monetarily and timewise) of hiring new employees. The salaries, hardware costs, software licenses, and cloud service subscriptions all cost way more than outsourcing. This is not even accounting for the cost of maintenance and all the expenses required to keep your team up to date with current trends, as well as additional perks and benefits to incentivize happiness in the workplace.

Teaming up with an IT company can help your business save on costs so as to gain a competitive advantage over your competitors regarding pricing, making consumers happier and more likely to go with your product or service.

2. Expertise and skills

An external team will have in-depth expertise and excellent skills in your business technology. An IT service provider must be able to fix their [clients] problems and take [it] seriously. They must be able to overcome obstacles, offer tech solutions, and deliver exceptional results. Investing in services from a dependable external provider gives you the chance to make the most of the technical experience of top-tier experts making your business accessible to both your employees and consumers.

3. It can aid and adapt to growth needs

Companies that are growing quickly need to prepare to scale their IT support to match their growing demands. Sticking purely to an internal team tends to become quite expensive and impractical as expanding these teams is usually fixed in size and scope. They need to be expanded to address the evolving business demands which end up being costly and time-consuming. Teaming up with an external IT provider lets you avoid these time-consuming issues and develop a scalable solution that can easily expand to cover your business needs.

4. Focus on core operations

There are so many things that happen during a business day. By teaming up with a provider, you can concentrate on the things that matter most; your core business objectives. It is easy to get distracted and burn out when splitting your energy between different activities and departments that are relevant to operations but fall outside of the core objectives. When you outsource services it helps managers to focus their energy on areas within their competencies more clearly and achieve a more fulfilled workday.

5. Access to resources and technologies large businesses use

If you are a small company, like many others, it is unlikely that you have the resources required for implementing all the systems and services IT needs in-house. Software licenses and subscriptions add up and can become very pricey. Hardware maintenance is also quite expensive. Outsourcing IT activities allow smaller companies to get to a more even playing field with larger companies. As your business evolves, an in-house IT team might find it challenging to keep up with this development or deal with potentially quick changes. An outsourced IT department can quickly adapt its services to match the changing needs of your business and ensure that you make the most of what you have to achieve the best you can.

6. Improved Security

Unless your team specializes in IT security, you will need an expert to advise on how to protect sensitive data from cyber threats like malware or hackers. Top security requires the implementation of infrastructure that tends to be quite expensive. Outsourced services allow you to stop worrying about your business’s digital safety.

Outsourcing your IT department is able to bring you plenty of benefits that aid in the acceleration of the growth of your business. If you can find an experienced provider that fits you and your business needs it could really take your company to the next level.



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Adam Tanton

Adam is a partner in B2BNN with over 15 years experience in the enterprise technology field.