Why digital transformations fail

A simple way for CDOs (and others) to define true digital transformation

The other day, I was speaking¬†with a COO who was very excited about her digital transformation program. As she talked excitedly about her company’s plans to go to the Cloud, upgrade ERP and improve cyber security, I was compelled to interject that I was confused about whether the¬†program was meant to digitize, digitalize or transform […]