Today’s workforce is forever changed by technology, which is reflected in a new way of communicating. People spend their days in multitasking mode, whether at home, work or anywhere in between, and are in constant contact via mobile devices and the countless applications that accompany them. B2B employees, especially millennials who are rapidly entering the […]
According to Gartner, there has been a 6.6% decline in premises-based revenue over the last five years. Rather than simply replacing aging premise-based phone systems with newer ones, B2B businesses have been steadily adopting unified communications (UC) and the migration to the cloud. These businesses are looking for mobility, flexibility and more efficient ways to […]
Let’s face it – disasters happen. And when disasters happen, businesses can suffer financial loss so significant that some never reopen. The average business loses an astonishing $5,000 per hour when they are down! According to the Institute for Business and Home Safety, an estimated 25 percent of businesses never reopen following a major disaster. While the […]
According to the US Department of Labor, there are more than seven million businesses nationwide that employ approximately 135 million part-time and seasonal workers. Communications with customers in any business is critically important, especially during summer, when for many businesses interaction with customers is at all time high. Training can be a challenge at peak […]
As B2B companies grow, they will need to make smarter investments in sophisticated technologies that reflect their current status, find better ways to accommodate remote and mobile employees for recruitment and collaboration purposes and put measures in place to ensure business continuity and security. Communications technology is a critical component to meeting these business needs. […]
In 2015, Millennials became the largest generation in the U.S. workforce. By 2025, they will account for more than 75 percent of the U.S. labor pool. With this new generation of workers craving flexibility, open dialogue and collaboration, our organizations must evolve today to ensure a stable, productive and engaged team tomorrow. The Millennial workers […]
When it comes to 2016 budget planning, there are many competing priorities to satisfy the needs of the sales and marketing teams. According to Gartner Research, by 2020, 85 percent of customer relationships will be managed without ever meeting in-person. In this increasingly virtual environment, it is essential to invest in the right resources to […]
To commemorate National Preparedness Month in September, find out how to recover when disaster strikes. It’s serious stuff: the economy can takes a damaging hit, and some businesses suffer financial loss so great that they never reopen. Gartner estimates that the average business loses $5,600 per minute of downtime. Natural disasters such as Hurricane Katrina and […]
The use of cloud computing in business has flourished over the past decade with exponential growth in adoption rates over the last several years. Enterprise cloud subscription revenues are forecasted to reach $67B by 2018, attaining a compound annual growth rate of 17.3 percent in the forecast period. Despite its undeniable popularity, it is the […]
Imagine you’re an executive leading the information technology sector for a rapidly growing company with five locations, partially funded by the state, so your budgets are limited and scrutinized. Now imagine the organization is a healthcare agency, which must maintain compliance with increasingly strict regulations. Add the fact that many new employees are contract workers […]
Cloud-based technology has changed the way we do business in the modern world. Cloud services are enabling the workforce to become more mobile and more flexible while increasing compliance, uptime and quality of service. For small- and medium-sized businesses (SMBs), this offering is invaluable when it comes to streamlining business operations, managing remote workers and […]
