It will be well into next year before the fruits of a Salesforce-Google partnership will be realized, but the company used its annual Dreamforce conference last week to show how working with Google will create a dynamic marriage between its customer relationship management tools and the search engine giant’s strength in online advertising analytics. Google has […]
Tag: lightning
Salesforce unveils new Service Cloud Lightning Console for B2B firms
The bane of many B2B companies remains the long queue that often irate customers have to get through on the phone before talking to a customer agent. Leading CRM solution provider Salesforce took a large step toward solving that problem on Sept. 1 with the announcement of the latest version of its Service Cloud Lightning […]