To hire and retain skilled employees, companies should focus on providing effective employee training programs. According to studies, companies that invest in employee training experience a 24% higher profit margin than those that don’t. Overall, training results in increased productivity, engagement, and retention. Software tools and processes are becoming increasingly essential to creating successful employee […]
Category: Software
Best Practices for Communicating with Customers
by Clate Mask, CEO, Keap I’ve always been a firm believer that communication is the key to success in business. Connecting with customers and prospects using personalized and relevant information builds credibility, and over time, that credibility leads to brand loyalty. In fact, research shows 44% of people don’t hire service providers who are slow […]
5 Key Features of Advanced Planning and Scheduling Software
In today’s competitive industry, manufacturing companies are realizing the need to enhance their business’s efficiency, overall factory utilization, and labor productivity. And this has necessitated the use of advanced planning and scheduling (APS) software, which can be utilized stand alone or alongside other management systems to further boost a company’s efficiency rate. Perhaps the benefits […]
6 Tips That Will Help You Choose the Right Shipping Software For Your Business
Running a shipping business is a complex and time-consuming task. There are many different factors that you need to take into account to ensure that your business runs smoothly and efficiently. One of the most important aspects of running a shipping business is choosing the right software solution for your specific needs. However, with so […]
Gamification in Healthcare Apps: Use Cases
Healthcare apps appearing on the market need to be unique and useful. Gamification has become one the the tools used by app makers. Check out these use cases.
Five Technologies Changing the Logistics Industry
Logistics industry researchers have estimated that the supply chain management software market will grow by $2.92 billion from 2021 to 2025. Moreover, software solutions will change not only in quantity but also in quality. Applications for warehouse, freight transportation, and transport management will enter the market. They will be improved with the help of new […]
6 Tips on Choosing The Best B2B Help Desk Software for Your Enterprise
If you treat customers the right way and deliver adequate customer support, it goes a long way in securing conversions. Besides, it lays the foundation for solid brand image building as well. And what is a better way to streamline and improve customer support than using enterprise help desk software? So, if you are trying to flourish in the B2B sector, leveraging […]
Asset Management Assessment: Understanding Asset Management Software
To ensure you manage your business as efficiently as possible, you need to ensure that you use all of the tools at your disposal. Nowadays, there are countless tools that business owners can take advantage of to streamlined just about every aspect of their operations. Asset management tools, in particular, are a popular choice with […]
The Anatomy of a Great LinkedIn Automation Software
LinkedIn is the perfect place for B2B marketing. Certainly, it’s an excellent place to network and connect with prospects. But LinkedIn also offers a number of other benefits for marketers, including lead generation, keyword research, and social ads. With this in mind, it’s important to find marketing automation software that will help you maximize your […]
4 Types of Automation Testing to Consider for Your Software Project
Software quality assurance can be a synonym to a successful product, as when you properly test all the features and follow all use-case scenarios, the chances are small that some critical bugs slip through your eye before delivering the product to the target audience. Dealing with a little functionality it’s common to start […]
Esri uses the busiest intersection you’ve ever seen to map the order within chaos
Maps have always helped people to get from A to B, but a new TV commercial from Esri helps explain the connection between location intelligence and moving a business in the right direction. What starts as a young boy’s reverie of watching leaves blow across the ground becomes quickly shifts to a scene in an […]
Nintex research shows Gen Z have influenced purchases in 80% of businesses
Seventy-two per cent of managers believe their Gen Z employees are more tech-savvy than they are, which may explain why the vast majority of them are weighing on the kind of buying decisions that preoccupy those in B2B sales and marketing, a recent study from Nintex suggests. In its report, The Gen Z Effect On […]
ServiceNow CIO argues against use of CRM as a tool to support customer needs
Customer relationship management applications are failing to help enterprises deliver the kinds of experiences customers want and need, the chief information officer of ServiceNow told a local Canadian user conference on Tuesday. In a keynote presentation that focused on ServiceNow’s recently-introduced mobile app and the “New York” release of its flagship suite, Chris Bedi said […]
What tech pros will spend on IT in 2020 — and where they’re struggling
Eighty-eight per cent of businesses say their technology budgets will stay the same or grow over the next year according to new research from Spiceworks, but but tech buyers at its SpiceWorld conference said they are juggling purchase decisions along with difficult communications issues with senior leadership and a quest to improve their personal brand. […]
Zoho adds Orchestly business workflow management, telephony and blockhain to software suite
Zoho on Thursday introduced Orchestly, a business workflow management tool it said will allow non-technical business professionals to handle everything from content and purchase approvals to employee onboarding, as part of a series of updates to its Zoho One subscription-based software suite. Beyond Orchestly, the Austin-based firm said Zoho One would now include PhoneBridge, its […]
Pipedrive aims at enteprise sales teams with updated plans, AI-based assistant and learning portal
Pipedrive on Wednesday is launching an updated CRM suite that includes a virtual assist based on artificial intelligence, along with an online education platform and an enterprise plan in a bid to show it can serve larger organizations. Based in New York, Pipedrive’s latest release adds a slew of other features such as the ability […]
Zendesk and MailChimp CEOs impart leadership tips to fellow founders at Collision 2019
Mikkel Svane has reached the kind of success that means he had no issues sharing the stage at Collision 2019 in Toronto on Thursday with another CEO — especially since it was a CEO who would now be reporting into him. A session that was originally designed to be a fireside chat with the CEO […]
B2B SaaS VCs identify the traits that define successful startups at Collision 2019
The variety of startups attending and exhibiting at Collision 2019 in Toronto this week might be dizzying for marketing, IT professionals and other potential buyers, but top venture capitalists said the B2B vendors with staying power will be vertically focused and architect their products in a very specific way. A panel discussion at the event’s […]
PathFactory offers Concierge and other tools to create Netflix-style B2B online content experiences
PathFactory is trying to bridge the gap between consumer experiences like Netflix and Amazon by offering tools that let B2B marketers recommend web site content based on visitors’ behaviour, what’s popular and what will help them take the next step in a buying journey. The Toronto-based firm is using this week’s Sirius Decisions Summit in […]
SAP Ariba and Fieldglass CMO puts ‘experience management’ in a B2B context
SAP on Tuesday kicked off its annual SapphireNOW conference with a focus on “experience management” following its recent acquisition of Qualtrics — and the CMO of SAP’s Ariba and Fieldglass businesses is already thinking about what it will mean for her B2B customers. The company announced 10 different offerings as part of its XM platform […]