Something was off, and Mark Ramsay has had enough experience in the CRO role to not only recognize it, but to act on it. The CRO for Toronto-based appointment scheduling SaaS firm Coconut Software was going over the reporting with his team for the last 30 days of outbound calls. This involved looking into areas […]
Tag: CROs
Miller Heiman Group stats show B2B sales execs lean on renewals vs. improving team performance
B2B sales people are closing less than half of the deals they forecast and firms are relying on renewals from existing accounts to make up average of 70 per cent of revenues, according to a survey from Miller Heiman Group. The Chicago-based training firm’s CSO Insights team recently released its annual report, Selling in a […]
5 Questions chief revenue officers should ask to determine the value of PR
As a Chief Revenue Officer (CRO) at a B2B company, you want to use your resources as effectively as possible for the best results. This can be challenging, especially if you are working with a communications team who provides public relations (PR) for your organization. After all, a publicist can spend hours researching and pitching […]
Editor’s Note: The rise of the Chief Revenue Officer, explained
I’ve rarely been a B2B buyer, and I’ve never been a B2B salesperson, but I have spent most of my life being witness to those trying — and usually failing — to make a B2B sale. As an editor, it has often been part of my role to tag along with salespeople at the various […]