Last updated on April 14th, 2026 at 01:42 pm
If you have spotted a B2B Prime charge on your credit card or bank statement and are not sure what it is, you are not alone. This is one of the most common unexpected charges that business owners and credit card holders encounter, and it almost always traces back to one source: Amazon Business Prime.
In this guide, we will explain exactly what the B2B Prime charge is, why it appeared on your statement, how much you should expect to pay, and how to cancel or get a refund if you did not authorize it.
What Is the B2B Prime Charge?
The B2B Prime charge on your credit card is a membership fee for Amazon Business Prime, which is Amazon’s subscription service designed specifically for businesses. It is separate from the regular Amazon Prime subscription that consumers use for personal shopping.
The charge may appear on your statement under several names, including:
- B2B Prime
- Amazon B2B Prime
- AMZN B2B Prime
- Amazon Business Prime
- B2B Prime Charge
If you or someone in your organization has ever created an Amazon Business account — even during a free trial — this charge could be the result of that account converting to a paid membership.
Why Is B2B Prime Charging My Credit Card?
There are several common reasons why a B2B Prime charge appeared on your statement:
You or an employee signed up for a free trial. Amazon Business Prime offers a free trial period. When the trial ends, it automatically converts to a paid annual membership and charges the card on file. Many people forget they signed up, especially if the trial was activated months earlier.
Someone in your organization enrolled. If you have a shared business account with multiple users, another employee may have signed up for Business Prime using a company credit card.
An old Amazon Business account is still active. You may have created an Amazon Business account in the past for a one-time purchase and unknowingly activated a Prime membership that continues to renew annually.
Unauthorized use of your card. In rare cases, the charge could be fraudulent. If none of the above explanations apply, someone may have used your card details to create an Amazon Business account.
How Much Does B2B Prime Charge?
Amazon Business Prime has several membership tiers. The charge on your card will correspond to one of these annual prices:
Duo (Free): One user, limited features. No charge, but requires an Amazon Business account.
Essentials ($179/year): Up to 3 users. Includes guided buying, spend visibility, and free business delivery. This is the most common B2B Prime charge people see on their statements.
Small ($499/year): Up to 10 users. Adds enhanced analytics and policy controls.
Medium ($1,299/year): Up to 100 users. Full feature set including advanced procurement tools.
Enterprise ($10,099/year): Unlimited users. Includes dedicated support, optimal deployment services, and full analytics suite.
If you see a charge of $179, $499, $1,299, or $10,099, it corresponds to one of these tiers.
How to Cancel B2B Prime and Stop the Charge
Follow these steps to cancel your Amazon Business Prime membership:
Step 1: Sign in to your Amazon Business account at amazon.com.
Step 2: Navigate to Account Settings, then find Business Prime Membership (or go directly to amazon.com/businessprime).
Step 3: Click Manage Membership and then select End Membership or Cancel Business Prime.
Step 4: Amazon will show your cancellation options and any applicable refund. Confirm the cancellation.
If you cannot find the account or do not know which email address was used to sign up, try searching your email inbox for messages from “Amazon Business” or “Business Prime.”
How to Get a Refund for a B2B Prime Charge
Amazon’s refund policy for Business Prime depends on how much of your membership period has been used:
If you cancel soon after being charged and have not used any Business Prime benefits, you are typically eligible for a full refund. Amazon automatically calculates and displays the refund amount when you end your membership.
If significant time has passed or the membership benefits have been used, you may receive a partial refund or no refund at all.
To request a refund, cancel through the steps above. If the automated process does not offer a satisfactory refund, contact Amazon Business customer support directly at 1-800-201-7575 or through the Help section of your Amazon Business account.
What to Do If the Charge Is Fraudulent
If you did not sign up for Amazon Business Prime and no one in your organization did either, the charge may be unauthorized. Here is what to do:
Contact Amazon first. Call Amazon Business support at 1-800-201-7575 and explain that you did not authorize the charge. They can look up the account associated with your card and help resolve it.
Alert your credit card company. Call the number on the back of your card to report the unauthorized charge. Your card issuer can initiate a dispute and may reverse the charge. They will also likely cancel your current card and issue a new one to prevent further unauthorized transactions.
Monitor your statements. Fraudsters sometimes make a small test charge before making larger ones. Review your recent statements for any other unfamiliar transactions.
Set up transaction alerts. Most banks and credit card companies offer real-time text or email alerts for charges. Enabling these can help you catch unauthorized charges immediately.
Is Amazon Business Prime Worth Keeping?
Before you cancel, it is worth considering whether the membership provides value to your business. Amazon Business Prime includes several features that can save money and streamline operations for companies that regularly purchase supplies through Amazon:
Free, fast business delivery on millions of items — useful if your company orders supplies, equipment, or materials frequently.
Spend visibility tools that let you analyze purchasing patterns across your organization, which can help with budgeting and identifying cost-saving opportunities.
Guided buying features that allow administrators to set purchasing policies, restrict certain products or categories, and direct employees toward preferred suppliers.
Survey and analytics tools powered by Delighted for gathering customer feedback through email, web, SMS, and other channels.
Extended payment terms of 45 or 60 days on eligible plans, which can help with cash flow management.
Amazon WorkDocs for document management and collaboration.
For businesses that order regularly through Amazon, even the Essentials tier at $179/year can pay for itself through faster shipping and spend analytics alone. However, if your business rarely uses Amazon for purchasing, the membership may not be worth the cost.
Frequently Asked Questions
What is the B2B Prime charge on my credit card? The B2B Prime charge is a membership fee for Amazon Business Prime, a subscription service designed for businesses that includes benefits like free business shipping, analytics tools, and procurement management features.
How do I cancel B2B Prime? Sign in to your Amazon Business account, go to Account Settings, find Business Prime Membership, and select End Membership. Amazon will calculate any applicable refund automatically.
Can I get a refund for B2B Prime? Yes, Amazon offers full or partial refunds depending on how much of your membership period has been used. Cancel through your account settings and the refund amount will be displayed automatically.
Why was I charged $179 for B2B Prime? The $179 charge corresponds to the Amazon Business Prime Essentials tier, which supports up to 3 users. You may have signed up for a free trial that converted to a paid membership, or an employee may have enrolled your business.
Is B2B Prime the same as Amazon Prime? No. Amazon Prime is a consumer membership for personal shopping. Amazon Business Prime (B2B Prime) is a separate membership designed for businesses, with features like spend visibility, guided buying, and multi-user management. You can have both, but they are billed separately.
What does B2B Prime charge look like on my bank statement? It may appear as “B2B Prime,” “AMZN B2B Prime,” “Amazon B2B Prime,” “Amazon Business Prime,” or similar variations. The charge will be an annual amount matching one of Amazon’s membership tiers.
Is a B2B Prime charge on my card fraud? Not necessarily. It is most commonly the result of a free trial converting to a paid subscription, or an employee signing up through a shared business account. However, if no one in your organization authorized the charge, it could be fraudulent and you should contact your card issuer immediately.