Accenture study: CX investments paying off as consumers shift

Accenture released survey results today showing the growing investment in customer experience is paying off.  1,550 executives (nearly a quarter of them CEOs) in 21 countries across 22 industries were surveyed. The findings: companies who focus on delivering exceptional experiences for their customers, employees and society outperform their industry peers by six times in year-on-year […]

HP: Cyber-attacks set to become more targeted in 2021

  Cybersecurity predictions for 2021 show the ripple effect of COVID-19 is likely to continue, leading to a rise in thread hijacking, whaling and human-operated ransomware HP today released its 2021 predictions on how security threats – such as human-operated ransomware, thread hijacking, unintentional insider threats, business email compromise and whaling attacks – are set […]

Crabbier coworkers during the pandemic? Here are some experts’ solutions.

Work-Based Conflict during Covid-19:  Two Experts Weigh in on the Causes and the Solutions   In 2020 even workplace conflict has gone remote. Connecting to our workplaces from our home offices has done nothing to reduce workplace conflict. As a result conflict resolution and mediation consultants are seeing an uptick in the number of enterprises […]

Equifax Announces Sue Hutchison as New President of Canadian Business

Equifax announced today that Sue Hutchison will be the company’s new Canadian business leader. Hutchison joined the company as the new Canada Region President, effective November 30. “Sue brings strong expertise in lending and digital payments through her experience in FinTech and Financial Services,” said John Hartman, President of Equifax International.  “Her breadth of knowledge […]

Former Google Fiber VP Jill Szuchmacher joins Ting Internet

Ting Internet, a top-rated fiber-optic Internet Service Provider (ISP) and division of Tucows announced today that Jill Szuchmacher, formerly VP Ops at Google Fibre, will bring her her proven Internet leadership to the team as Chief Strategy Officer and Executive Vice-President Networks for Ting Internet. Szuchmacher joins Ting Internet after executing in high-profile roles, most […]

AppDynamics Appoints Rebecca Leach as Country Manager for Canada

AppDynamics, part of Cisco, the world’s #1 Application Performance Monitoring (APM) solution and full-stack, business centric observability platform, has appointed Rebecca Leach as Country Manager for Canada. AppDynamics has been vocal about its interest in the Canadian market and sees this as an exciting opportunity to help Canadian enterprises with their digital transformation journey. With […]

Goodlawyer Launches New $49/mo Legal Services Subscription

SERVICE TO SUPPORT SPECIFIC LEGAL NEEDS OF SMALL BUSINESS OWNERS ACROSS CANADA   Goodlawyer, an online platform that provides affordable, on-demand legal solutions for individuals and small businesses, announced the launch of Goodlawyer Pro, a new subscription service offering entrepreneurs legal services, unlimited access to legal advice and customizable legal documents, for a flat rate […]

“Oh, it’s a total Slack attack”: Chris Schermer’s Post-Covid Tech Reality

Chris Schermer was recently elected the 2021 chair of MAGNET and runs Minnesota’s SCHERMER. This is the third in our post pandemic tech questionnaire series; read April Dunford’s and Kal Irani’s. Name: Chris Schermer Website: www.schermer.co (not .com) What you did before the pandemic: Founder + President, SCHERMER, a Minnesota-based, globally-focused B2B Marketing agency. What you […]

Gatik Deploys Canada’s First Autonomous Delivery Fleet with Loblaw; Announces $25 million raise

Gatik, an autonomous technology company deploying autonomous vehicles for B2B short-haul middle-mile logistics, today announced a multi-year partnership with Loblaw Companies to deploy a fleet of autonomous delivery vehicles in Toronto, Ontario. The autonomous vehicle company also announces $25 million in VC funding. Beginning in January, Gatik will provide Loblaw with a safe, reliable, contactless delivery solution for transporting […]

Canadian Marketing Awards Go Virtual to 1300 attendees; Subaru, SickKids, HSBC, Sobeys win top awards

Subaru Canada named top winner at 2020 CMA Awards Show Organization announces creation of National Marketing Week annually in November. Subaru Canada, in partnership with Zulu Alpha Kilo, and Sick Kids Foundation, in partnership with No Fixed Address, were among the top winners at the Canadian Marketing Association (CMA) virtual Awards Show and Gala this […]

How Cloud Native Solutions Can Enable Scale and Resilience for Critical Business Systems

Whether we’re tackling customer relationship management or collaborating with remote teams in real time, the way we work has evolved because of applications leveraging cloud technologies. Cloud has enabled customers to adopt new features more quickly and easily scale to meet demand. These digital tools have quickly become essential in our current business landscape where […]

Public Safety Canada launches new program, website to address mistaken no-fly issues

An online portal for travellers mistakenly placed on the Canadian no-fly list officially launched today. Inclusion on the no-fly list by error has been an ongoing problem for business and leisure travellers in Canada for years and the redress system is intended to make these headaches go away. To address issues of similar names and […]

Schneider Electric Appoints New CEO, Adrian Thomas

Adrian Thomas is promoted to succeed Susan Uthayakumar, who will be taking the global leadership of Sustainability Business Division Schneider Electric announced today the promotion of Adrian Thomas to country president, Canada, effective January 1, 2021. Mr. Thomas succeeds Susan Uthayakumar, who held the role of country president for the past three years. Mr. Thomas […]

Seismic: Fall 2020 Release Extends Content Analytics Capabilities

Seismic Gives Customers Unparalleled Abilities to Explore, Customize and Share Actionable Insights on Campaigns, Content, and Deals Seismic, the industry-leading and award-winning sales enablement and marketing orchestration platform provider, today announced new content analytics capabilities that boost marketer and seller effectiveness, drive revenue team alignment, and help organizations deliver exceptional buyer experiences. In today’s world, […]

Procore research: 70% of Canadian construction firms more productive than pre-pandemic

How We Build Now Canada explores the impact of COVID-19 on the construction industry Procore Technologies, Inc., a leading provider of construction management software, today revealed the results of its inaugural How We Build Now Canada survey, which showed that more than 70 per cent of Canadian construction companies responding had as many or more […]

Web Summit is Coming: Dec 2-4!

Mark and Gwyneth are going. Are you? Dec 2-4 online.   Latest Updates: – Check the schedule and make your picks! https://websummit.com/schedule – For live updates, follow on Twitter and keep an eye on the #WebSummit hashtag. Check out the blog for more news and updates.     In less than a decade, Web Summit has grown […]