CTOs and CIOs

The difference between IT and technology leaders, and the alliances they can build

People can come to Robert Osborn for two very different, but very complementary, areas of expertise. As the federal CTO for ServiceNow, Osborn spends part of his time talking to public sector organizations about some of the ways they might be able to transform the citizen experience and the processes within government by making use […]

ServiceNow TV spot

ServiceNow TV spot may be the closest we’ll get to seeing true love in a B2B environment

Not all of us are huggers, or like to be hugged. But when technology is so powerful it changes every aspect of your work for the better, a new TV commercial from ServiceNow suggests, it’s hard for enterprise employees not to get emotional. Though it’s not exactly Valentine’s Day-themed, the 30-second commercial from the Santa […]

ServiceNow CTO

ServiceNow CTO identifies the workflow snags that are getting in the way of digital transformation

ServiceNow CTO Allan Leinwand knows an opportunity to eat his own dog food when he sees one. The enterprise service management firm was working with a systems integrator that was providing it racks of hardware based on products from Dell, Juniper Networks and other firms, which were drop-shipped to various data centers. At a certain […]