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Using Technology To Make Healthcare Payments Easier For Healthcare Providers

Last updated on June 20th, 2023 at 10:02 am

Healthcare providers often have to wait for insurance companies to pay them for the care they’ve already given to patients. Some doctors in private practice say that it can take weeks or even months before they get their healthcare payments paid by insurance. These delays can make it hard for providers to make ends meet since they still have to pay their own bills even when money is slow to come in.

But digital tools and new ways of thinking can help healthcare providers take control of the problem and increase their chances of getting business-to-business (B2B) healthcare payments that go more smoothly. 

The World of B2B Healthcare Payments

The healthcare IT industry has grown rapidly in the last several years. According to Grand View Research, as of 2021, the global healthcare IT market is valued at over $130 billion. Even though there are benefits, many healthcare providers prefer modern accounts receivable solutions. 

Healthcare companies with old accounts receivable systems often worry that updating their software will only let them access and manage their existing accounts. Health insurance reimbursement software offers services and integrates systems and puts these worries to rest with a solution that pulls data from legacy systems into a central, updated revenue cycle management system.

Efforts to speed up the reimbursement process also focus on claims submissions, which is an early step. This will save providers the time and money to fix rejected claims and resubmit them.

What Exactly is Healthcare Insurance Management Software?

Invoices, payments, insurance claims, and general financial management are concerns for any business-to-business operation, whether large or small. Medical billing and reimbursement procedures are simplified with the help of healthcare claims management software. 

An office can go completely paperless and digital with this solution, which improves efficiency by cutting down on billing mistakes and time spent monitoring and managing claims.

With the help of healthcare claims management software, the time and effort spent filing medical claims can be reduced. At the same time, quality and accuracy are both increased, leading to a better experience for the patient. The financial health of healthcare facilities can be enhanced through automated processes by implementing medical claims management software.

With digital tools, billions of dollars in healthcare payments can be accessed.

Insurance companies are just some of the ones who can make B2B healthcare reimbursement processes better. Healthcare providers need to do everything they can to get their claims approved on the first try. Rejected claims force healthcare providers to pass the costs on to patients, take a hit to their budgets, or fight with insurers to get them to change their minds and accept the claims.

Why Use Software for Health Insurance Reimbursement?

Health Insurance Reimbursement Software is used by businesses to pay back employees for their health insurance for two main reasons: 

1. Saves Time and is Easy to Use

Good Health Reimbursement Software takes away the time, money, and hassle of giving out health benefits. When an employer uses a software platform, they can make their work a lot more easier. Online, it takes less than 5 minutes per month to run a reimbursement program. 

Integrate reimbursements into the payroll or HR processes that are already in place. Online, you can run the reimbursement program at any time.

2. Tax Savings and Following the Law

Health Reimbursement Software makes sure that a business is in line with the law in three important areas:

a) IRS compliance and Tax savings: If the business decides to implement a Section 105 Healthcare Reimbursement Plan (HRP), which is a tax-free reimbursement program, the IRS mandates the establishment of a formal health plan with plan documents that comply with IRS requirements. 

b) Compliance with federal rules: The federal government has rules for employers who want to help pay for the health insurance premiums of their employees. A software platform makes sure that the rules of HIPAA, ERISA, and the ACA are followed.

c) ERISA: The Employee Retirement Income Security Act (ERISA) says that an employer can’t “endorse” a certain health insurance plan for an individual. Health Reimbursement Software makes sure that the employer follows ERISA because they don’t know what kind of policies are bought.

d) HIPAA Privacy Rule: A third party reviews and processes reimbursement requests from employees. They do this by using a software platform that is HIPAA-compliant. And with software, all receipts are kept for 10 years, as required by the IRS in case of an audit and in accordance with HIPAA. The employee’s health information is never shown to the employer.

High expectations for the provision of customer service and strict adherence to legal requirements present challenges for health insurers. Because of this, success depends on how well business processes, data, and time are managed. By bringing all communications, data, and processes into one cohesive working environment, health insurance claims management software facilitates efficient claims processing and eliminates cumbersome and error-prone paper- and email-based operations.

It increases overall team efficiency and resource utilization while ensuring strict adherence to regulations. You can process more claims, strictly adhere to SLAs, and boost employee satisfaction with the help of health insurance claims management software.

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