SAP is planning a deeper integration with LinkedIn along with the ability to use clickstream data to identify engaged contacts as part of an update to its Marketing Cloud later this year. Speaking at a user group session within its SapphireNOW customer event this week, SAP Customer Experience global VP Jackie Palmer said the integration […]
SAP on Tuesday kicked off its annual SapphireNOW conference with a focus on “experience management” following its recent acquisition of Qualtrics — and the CMO of SAP’s Ariba and Fieldglass businesses is already thinking about what it will mean for her B2B customers. The company announced 10 different offerings as part of its XM platform […]
The acquisition of Foresee will allow Verint to extend its capabilities in offering voice of the customer (VOC) technology from its traditional foothold in areas like contact centres to a wide range of digital channels, according to its CMO. Melville, NY-based Verint announced its decision to acquire Foresee, based in Ann Arbor, Mich, on Monday. […]
Not long ago, Alison Biggan saw a post on Twitter marking the tenth anniversary of the 2008 financial crisis and the collapse of Lehman Brothers. The tweet pointed out how, as digital as the world already was at that time, Snapchat, the iPad, and Instagram still hadn’t emerged. Instead of marveling at all the innovation […]
A few days ago, Randy Guard was sitting in a quiet boardroom in San Diego’s Grand Hyatt where, only steps away, some of his biggest and most marquee customers were discussing their IT and business strategies as part of his firm’s Analytics Experience. The SAS CMO didn’t need any software, however, to know what was […]
His suit is immaculate and his delivery is pitch-perfect, but beyond that, Clive Owen is surrounded by problems in his latest TV commercial for software giant SAP. The star of Croupier, Closer and many other films spends his most recent outing for the enterprise application vendor’s marketing campaign walking through a litany of business and […]
When she joined software giant SAP as its marketing leader about nine months ago, Alicia Tillman did something she said most CMOs don’t often to: look backwards instead of forwards. Speaking at the company’s annual user conference, Sapphire Now, Tillman said she wanted to figure out her strategy by looking at the original purpose behind […]
SAP on Tuesday used its annual Sapphire Now user conference to announce a customer experience software suite dubbed C/4HANA that will include a what it called a “fourth generation” customer relationship management tool, along with the acquisition of a field service software firm called Coresystems. C/4HANA will include SAP’s Sales, Marketing, Commerce and Service Clouds, […]
Zoho is getting ready to release TV ads in the U.S. and Canada as part of a broader marketing effort to boost adoption of its Amazon Prime-style approach to licensing a variety of business applications. Besides the TV spots, Zoho has been holding a series of events for customers and prospects that tout the integrated […]
All eyes may be on the movie stars promoting their work at the Toronto International Film Festival (TIFF) this month, but SAP is using some of the event’s premieres to stimulate thinking around enterprise-oriented topics like the Internet of Things and big data. The software giant has sponsored a series of TIFF movies, which it […]
Make the boss happy or make customers successful: That’s the difficult choice content marketers may have to make if they want a bigger budget, according to Michael Brenner. The principal of the Marketing Insider Group, Brenner addressed an issue that will likely face many of those attending Content Marketing World in Cleveland this week when […]
SAP is following up the launch of a digital innovation system it calls Leonardo with a set of services to help enterprises more quickly, and easily gain the benefits of the Internet of Things, blockchain and big data. The three SAP Leonardo Innovation Services launched at the company’s “Leonardo Live” event in Frankfurt includes an […]
There may not be a more commonly used and misunderstood buzzword in the B2B marketing landscape today than Account-Based Marketing (ABM). The most common questions asked about ABM are simple: What is it? How much does it cost? Is it right for my organization? Doug Shirra is Senior Director, Content & Customer Experience Marketing, at […]
Alliance of 9 organizations kicks off DXagents program; aims to help Canadian businesses become more globally competitive by embracing digital technology TORONTO, Feb. 23 – Today marks the launch of DXagents, a first-of-its-kind national digital transformation accelerator comprised of business leaders and technologists from leading private, public and not-for-profit organizations in Canada. The year-long partnership between Deloitte, SAP, Amazon Web Services, Intel, SUSE, CIO […]
They are good at setting goals. They are driven to achieve their missions. They celebrate the rewards associated with stellar performance, no matter how tangible of intangible those rewards might be. Those three statements describe an entire generation of workers raised on a cultural landscape of networked multiplayer games. And they aren’t just workers. They are […]
In this digital era, one concept is slowly making its way into the B2B landscape: online communities. Brands like SAP, NASA, Starbucks, and Oracle have paved the way and are now reaping the benefits of building more ‘human’ relationships with their prospects. Over the last couple of years, an increasing number of firms of all […]
How do you convey amazing B2B achievements full of technical complexity and abstract concepts? You learn from Marvel and Art Spiegelmann and illustrate a great story. The feats of SAP HANA are already legendary, and we’ve been telling them through our graphic novels and the Art of the Possible event series. The first is a […]
While it’s true that everyone can publish on LinkedIn, not everyone can be a LinkedIn Influencer. That’s an exclusive group of 500 people that LinkedIn promotes through the news Pulse feature. People like President Barak Obama, Sir Richard Branson, and Guy Kawasaki. Take a closer look at that list, and you’ll see a number of […]
This article is part of the SAP Sponsored Content Series. To download the full report (registration required) cited in this article, click here. The path to making purchases is no longer flowing in one direction. Very few customers do all their research and shopping at the point of purchase. Instead, most people turn to social media, websites, magazines […]
In today’s over-saturated online world, getting the attention of and engaging with a target audience is difficult. We’ve become so jaded to a lot of online content that it’s hard for any marketer, much less a B2B professional, to truly engage and develop a relationship with an audience. This is why many are turning to digital […]
