How can you get more clients out of your existing customer base?

What every startup or entrepreneur needs is not only a great idea, a smart business model and a strong staff backbone, but also a growing customer base. One important way to attract more accounts is through your existing customers. Aaron Goodin, CEO and Founder of Tack, a media technology startup, notes that, “What most startups often overlook is the value […]

How to handle firing someone…and being fired

by Kay Mathews Firing someone and being let go are two very unpleasant experiences in life. The perspectives of those who have faced both circumstances shed insights on how executives can ensure that the tough termination conversation goes smoothly and how employees can recover after losing their job. In an interview with B2B News Network, David Waring, co-founder of B2B […]

Inside the value of human capital to sales and service

With customers’ ever-rising comfort levels to purchase and self-service online, and increased pressure on businesses to develop end-to-end Web enabled applications to accommodate, it seems the value of human capital in sales and service is diminishing. From a business end, consider that businesses must hire, train, coach, performance manage, payroll, incentivize, and provide benefits to […]

Open concept vs. cubicles – What’s right for your office?

In Generation X, Douglas Coupland’s character called them “veal fattening pens”. Dilbert gave us the term “Cube farm”. The poor cubicle has been given rough treatment in popular culture while the exposed brick and open-concept office style television series situate in re-purposed factory lofts has fed into the hipster mystique of boutique advertising and “almost” […]

Courting a Valley VC: Inside Vidyard’s big raise

Guest post by Anthony Reinhart. Reprinted with permission via News.Communitech.ca When you’ve met “the one,” you just know. This might be one of the biggest relationship clichés out there, but then, clichés wouldn’t be clichés without a good deal of truth behind them. The courtship story behind this week’s news that Vidyard had secured an $18-million Series […]

9 reasons why being a journalist makes you a better entrepreneur

For all those journalists who wondered whether they could start and thrive in their own business, they might be surprised to learn that some of their existing skills are transferable. And for all those entrepreneurs who wonder what they might be able to learn from media professionals, this article will offer some helpful succinct advice. Three former journalists […]

Q&A with Craig Silverman on his rumour-debunking startup Emergent

Craig Silverman has dedicated his life’s work to researching and analyzing rumors in the media and on the Internet. A fellow at Columbia University’s Tow Center for Digital Media, Silverman has published a book, Regret the Error, and an eponymous blog, examining media errors and corrections, and trends regarding veracity and verification. Now he is […]

Infographic: The best leadership styles to motivate staff

An infographic making the rounds online looks at the various leadership approaches and how each outlook motivates employees. More than 4,000 executives were analyzed to identify six defining characteristics of leadership styles, based on results from emotional intelligence tests. As the consultants at Business Management Degree point out, these are the top performing leadership styles: Authoritative […]

Does being a parent make you a better entrepreneur?

What’s more overwhelming than an already-stressful full time job? How about two jobs? That’s the general perception most entrepreneurs have when describing their jobs-kids-family workload. Recently, new father Simon Schneider reflected on the balance between running a start-up and running a family, in his article for Fast Company “How the birth of my son made […]

View from the VC Side: Allen Lau’s Two Small Fishes Ventures launches

The early success of Wattpad is something Allen Lau has attributed to a strong focus on community. So it was not surprising that the announcement of Allen’s new seed fund included not only his desire to contribute to the community that supported him, but an orientation toward companies with a strong network effect. He and […]