AWS AI

The chief technical evangelist at AWS believes these AI use cases will convert enterprise execs

“Looks like a face. Appears to be male. 26-44 years old. Appears to be sad.” These are the findings of an artificial intelligence application called Rekognition developed by Amazon, which is studying the image of a man attending the recent Canadian Cloud and DevSecOps event in Toronto. When quizzed, the attendee admits that he is, […]

IBM Think

IBM Think positions ‘analytics governance’ as the key to enterprise data-driven decision-making

When Deborah Leff was preparing her presentation for IBM Think, she looked online to find the best antonym to the word “insight.” The top results were “ignorance” and “stupidity.” While not exactly an example of data science in action, the findings showed Leff, IBM’s global sales leader of business analytics, the stark difference between those […]

business transformation

How to chart a course for business transformation that incorporates DX, blockchain and any future innovations

In 1998, the marketing department at IBM spent a reported $40 million on an advertising campaign aimed at convincing businesses to do something that seems obvious today: offer e-commerce alongside traditional ways of buying and selling. Though they didn’t use the term “business transformation,” all those e-business commercials may have marked the beginning of the […]

fast companies

Editor’s Note: Even fast companies finish last unless they pursue the hardest transformation of all

The words and the image were everywhere, and every time I saw them I tried not to roll my eyes. I was at a conference for HR professionals, and the main graphic across every banner and program guide showed a human hand about to join with that of — wait for it — a robot. […]

Deloitte

Editor’s Note: Don’t let Deloitte’s most persuasive 2018 prediction get you down

Earlier this week in Toronto, consulting firm Deloitte hosted an annual event where its research team predicted the biggest trends to come in technology, media and communications. Unlike years past, however, this year’s next big thing was a set of massively lowered expectations. According to Duncan Stewart, who leads the research practice at Deloitte Canada, there are plenty of […]

James Greig

Inside The Mind Of . . . James Greig

James Greig is CTO and Co-Founder of iVvy, a leading enterprise software as a service (SaaS) technology company, providing cloud-based solutions for event management, venue management and supplier management. iVvy’s technology enables organizers to search, compare, book and pay for their event in real-time, providing live availability and pricing of function space, and group accommodation. […]

customer service

4 Tech trends that could improve customer service in 2018

Understanding the customer service industry and its unique relationship with technology can be a challenge. This difficulty primarily stems from the fact that both employees and customers interact directly with customer service technology every single day. It’s not simple server management technologies handled by a small, sophisticated networking team. Making sure all customer service solutions make sense […]

Broadcom

What a Broadcom-Qualcomm merger could mean for the enterprise

The proposed acquisition of Qualcomm by rival Broadcom for $130 billion may not just be a way to own the 5G wireless market — it could also create a formidable player in the enterprise networking space to ensure mobile applications meet performance expectations. Broadcom on Monday confirmed early reports from Reuters and others that it […]

cloud operations

10 Questions CIOs Should Ask Before Moving Operations to the Cloud

The vast majority of enterprise CIOs will say they will be transitioning legacy IT operations to cloud environments within the next few years. When asked why they’re making the move, what their cloud architecture will look like once implemented, or how those environments will be managed internally, and the answers grow decidedly more complex. Featuring […]

cloud-based unified communications

Questions B2B Companies Should Ask Before Moving to Cloud-Based Unified Communications

According to Gartner, there has been a 6.6% decline in premises-based revenue over the last five years. Rather than simply replacing aging premise-based phone systems with newer ones, B2B businesses have been steadily adopting unified communications (UC) and the migration to the cloud.  These businesses are looking for mobility, flexibility and more efficient ways to […]

bot

Cloud Automation: Build a Bot Army

The Cloud has become part of our everyday language, but what is it really? “Cloud computing is a type of Internet-based computing that provides shared computer processing resources and data to computers and other devices on demand. It is a model for enabling ubiquitous, on-demand access to a shared pool of configurable computing resources, which can be rapidly […]

Why cloud computing is becoming an integral part of the IT landscape

New research reveals that cloud computing offers IT a way to communicate with users, be responsive, and gain relevancy. The new report [PDF] comes from market researchers, Vanson Bourne, who “conducted a total of 1000 interviews with senior IT decision-makers in private organisations of 500 employees or more,” during September and October 2014. The report is sponsored by Tata […]

Infosys acquires SaaS company Panaya

Infosys announced on Monday the company is acquiring the Israel-based automation technology provider Panaya Inc. The terms include $200 million in cash with the deal being closed before March 31, 2015, once customary closing conditions are satisfied. Infosys, India’s third largest software services company by revenue, has generally been conservative with its acquisition strategies, as Financial Express […]

Battle rages on between Google and data management platforms

Digital marketers take note. If you haven’t heard about the recent competition between Google and data management platforms (DMP), you need to catch up. The way you approach online advertising campaign could be affected by this head-to-head. In October, Google began informing advertising technology partners it was going to begin more tightly enforcing one of its data […]